Parents & Students

Parentpay Help

Please click here to access the Parentpay login page.

No, funds cannot be transferred from one school account to another as they will have already been settled to the first school’s bank account. Please contact your existing school to determine if a refund can be made or to transfer the balance to a sibling account at the school if appropriate.

You can retain your existing account when your child moves to another school that uses ParentPay. You will need the login details provided by the new school in order to transfer your account. If you do not have these please contact the school.

  1. Log into your existing account
  2. Select Add a Child on the right-hand side of the homepage
  3. Enter the username and password provided by the new school
  4. Select Search
  5. Select Add a Child to confirm.

You will now see two tabs for the child, one for each school.

You will be able to create a single account which you can add all your children to – even if your children attend different schools (as long as they subscribe to ParentPay).

Follow these steps:

  1. Activate and log into the account you want to add your other children to; this will become the only account you use in future. Then click on Add a Child on the home page
  2. Enter the username and password provided in any other activation letter (or existing username / password if already activated)
  3. Then click Search. Your child’s name will be listed on screen. Now click Add to my Account
  4. On your homepage, you should now see an additional tab for the child you have added to the account.

Repeat this process for any other children you wish to add to your account – up to a maximum of six children in a single account.

  1. Navigate to www.parentpay.com
  2. Select Login at the top right hand corner of the screen
  3. Log into your existing account using your email address (if you cannot remember the password, select the forgotten password link and follow the instructions)
  4. From the top right hand corner select Add a Child (this will re-activate an account if it has been archived)
  5. Enter the username and password issued by the new school in the activation letter provided. This will add your child to this account.

To activate your account, have the account activation letter from your school to hand. If you have lost this or not yet received it, contact the school.

To set up your account, you will need to provide a current email address. This will be your username and will also be used for verification purposes.

  1. Navigate to www.parentpay.com
  2. Select Login at the top right corner of the screen
  3. Enter the username and password provided in your account activation letter and select Activate
  4. Complete the activation as detailed on the screen.

You can now log into your account.