Parents & Students

ICT FAQ


These steps must be completed outside of the college or by using your mobile data: In order to access the Internet on your own device while in the college you will need to install a certificate that will allow your device through the College's web filter. To install the certificate please complete the following steps: Step One: Download the correct installation instructions for your system. Step Two: Download the SSL certificate and install it using the instructions obtained in step 1. This only needs to be done once. Once the above steps are complete you will need to contact the ICT Support team for the password to access the network.
Guests of Painsley Sixth Form College or The Golden Thread that require internet access on their own devices will need to connect to the "PSF-Guest" wireless network. The password needed to connect to this network will be provided by reception or on request by the organisers of your event. No further configuration is required.
Either clink this Link or go to https://www.office.com. Click the sign in button. Enter your email address and it will take you to another login box where you enter your email address in the username section and then enter your password in the box below. You will then be taken to your Office365 page. Click the Outlook icon for emails.  
To encrypt an office document, go to File, Info, Protect Document, Encrypt with Password. Type in a password. This will be similar for all office programmes. If the document is to be sent via email, DO NOT send the password in the same email as the encrypted document. Please be aware that the main text of the email will not be encrypted.
The Foldr application powers the College VLE. Foldr is installed on your iPad and you can also install it on your other mobile devices should you wish. It is also a website. To access it, enter the College website -> Secure Areas -> Painsley VLE. login using your school username and password. There are two ways to transfer the files. Drag and Drop: Find the file on your home computer and drop it into the relevant folder in your work area. OR Select the "upload" button, The middle of the three buttons to the right of your name. You will then be asked to find the file on your home computer. Choose file and select open. the file will then be uploaded to your school work area. Foldr can now unify your work area, College network shares and Microsoft OneDrive cloud storage space in one interface. It also allows you to edit files in Office 365 applications direct from Foldr. You need to associate your College Office365 account details with your Foldr login to do so. A guide can be found here.  
Please download the Office 365 guide for Students * Do not save any course work to Office 365. Keep coursework files in your work area. * Once you have logged into your Office 365 account for the first time you will see a new ‘My OneDrive’ area listed under ‘This Computer’. You can drag, drop, copy and paste your files into this drive and then access them using the Office 365 website or the Painsley VLE using any computer that has Internet access. To use your Office 365 OneDrive with Foldr (Painsley VLE) you will need to complete the integration process.  The guide showing this can be accessed here. You don’t even need to download Word, Excel or PowerPoint files to edit them just make your changes and save them straight back to the College network!  For more information click here.
Please download the Office 365 guide for Staff Once you have logged into your Office 365 account for the first time you will see a new ‘My OneDrive’ area listed under ‘This Computer’. You can drag, drop, copy and paste your files into this drive and then access them using the Office 365 website or the Painsley VLE using any computer that has Internet access. To use your Office 365 OneDrive with Foldr (Painsley VLE) you will need to complete the integration process.  The guide showing this can be accessed here. You don’t even need to download Word, Excel or PowerPoint files to edit them, just make your changes and save them straight back to the College network! For more information click here.

To set up the Microsoft Authenticator app

  1. Sign in to your work or school account and then go to your My Account portal. My Profile page, showing highlighted Security info links
  2. Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you'll be prompted for two-factor verification. Then, select Add method in the Security info pane. Security info page with highlighted Add method option
  3. On the Add a method page, select Authenticator app from the list, and then select Add.
  4. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app on your mobile device, and then select Next. For more information about how to download and install the app, see Download and install the Microsoft Authenticator app.
    • If you want to use an authenticator app other than the Microsoft Authenticator app, select I want to use a different authenticator app.
    • If your organization lets you choose a different method besides the authenticator app, you can select I want to set up a different method. Start by getting the app page
  5. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device. Set up the authenticator app page
  6. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account.

    Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. For information about how to add the code manually, see see Manually add an account to the app.

  7. Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears. Scan the QR code using the Authenticator app
  8. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6.
  9. The authenticator app should successfully add your work or school account without requiring any additional information from you. However, if the QR code reader can't read the code, you can select Can't scan the QR code and manually enter the code and URL into the Microsoft Authenticator app. For more information about manually adding a code, see Manually add an account to the app.
  10. Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Test your account with the authenticator app
  11. Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. Success notification, connecting the app and your account
   
School Gateway is a website or mobile device App which can notify you at the end of the College day of any achievements that have been awarded to your child. To register, the College first has to have your e-mail address and mobile phone details in our database. Register for School Gateway using the same e-mail address and mobile phone number that the College holds for you. Details on how to use the service and how to get the App are also on the School Gateway website.  
Go to www.Painsley.staffs.sch.uk -> Secure Areas ->  Painsley Webmail. Enter your username and password in the login box.
Your Password MUST be 9 or more characters long. It MUST contain any 3 of the following: Uppercase, lowercase, Number, Special characters. It cannot be similar to your username or contain more than 2 consecutive letters from it. It cannot have 3 or more of the same characters in consecutive order. Example - aaa, 111 It cannot be one of your last 2 passwords used.   Try not to make it too complex or too long. You have to remember what your password is and use it on a daily basis. Alternatively, do not make it too easy for others to guess what it is. Try to make it relatively easy for you to type in quickly so it’s difficult for anyone trying to see your password as you type it to do so. DO NOT tell anyone else your password.    
You will have been given a user name and password from your maths teacher. If you have forgotten either of them, you will need to contact your teacher.
There are three main ways to work on your College files at home. 1: With software installed on your home computer 2: With Office 365 3: Using Painsley@Home
1: With software installed on your home computer
If you have a recent version of Microsoft Office installed on your home computer, Office 2007 (service pack 2) and above then you can work on a copy of your College Office documents on your own computer. Other software packages like OpenOffice or LibreOffice will also work for simple documents but not all the more advanced features of Microsoft Office are supported by these other Office programs so more complex MS Office documents may not work fully in College. The best way to use your own copy of Microsoft Office if you have internet access is to go to www.Painsley.co.uk -> Secure Areas -> Painsley VLE. Enter your username and password in the login box. Navigate to the file you require, highlight it and select edit file. In the pop-up box select launch application. You can also click the box to remember the links if you wish. Select "yes" on the next pop-up box and then enter your login details when asked to do so. When the file opens select enable editing at the top of the page. Do the work on that file that is required and then save it.
2: With Office 365
Office 365 is Office applications available on the internet not installed on your computer. If the file you want to work on is a Microsoft Office document (Word, Excel, PowerPoint, Publisher, NOT Access) you can use the College's subscription to Office 365. Firstly the file has to be made available to Office 365. See the FAQ item "How do I login and use Office 365 and OneDrive storage?" After the file has been modified and saved, you will then need to save it to your College work area. Download it from Onedrive and then copy it to your College Home area using the Painsley VLE.
3: Using Painsley@Home
Painsley@Home is the College's own copy of Microsoft Office "Published" online using Microsoft remote Desktop Service. Go to www.Painsley.co.uk -> Secure Areas -> Painsley@Home Log in with your usual College computer username and password but add pca-painsley\ before your username.E.G. if your username is fredbloggs then log into Painsley@Home with pca-painsley\fredbloggs. You can then choose between Office applications and a full Painsley desktop with most but not all of the College's software available. Some applications which do not work well over Remote Desktop Services are not available.  
There are tutorials on the iDoceo website on the use of the software. Go to http://www.idoceo.net/index.php/en/howto and select the information you require.
Consider using Office 365 OneDrive instead of a USB Storage device. See the FAQ below this one on how to use Office 365. You are allowed to use a USB storage device or memory stick in College but only use it to keep copies of your work. This is because USB storage is easily damaged or lost. It is a good idea to rename the memory stick itself to your own name, or put your name in a text file on the root of the drive. This way, if you lose it and someone hands it in then we will know who it belongs to. The best place to save your college work is to your N:\ Drive (Home drive). This is backed up regularly so if any data goes missing from there it can be restored.
When print is selected from any software, the default printer should be Follow_me_Epson or Follow_me_Sharp. The Epson queue is for the smaller desktop units which print A4 only. The Sharp queue are the larger floor standing units that have the ability to print A3 also. Choose the printer you want to print to and select print. Input your 7 digit code in to the keypad of any of the printers around the school. The print pin code is displayed on your desktop when you log in to a computer in the college.    
This will be your computer login user name, followed by @painsley.staffs.sch.uk Example: fredbloggs@painsley.staffs.sch.uk This is also shown on the desktop of the computers in the College when you log into them
From your computer at home, go to www.painsley.co.uk -> Secure Areas -> Painsley VLE. login using your school username and password. There are two ways to transfer the files. Drag and Drop: Find the file on your home computer and drop it into the relevant folder in your work area. OR Select the "upload" button, The middle of the three buttons to the right of your name. You will then be asked to find the file on your home computer. Choose file and select open, the file will then be uploaded to your school work area.
As a parent you have the ability to view the homework that has been set for your child. The college will send you a parent code to enable this, or alternatively, if your child has signed in to satchel:one (Show My Homework) there is an option to view the parent code from that account. Further details can be found on the satchel:one help and support pages.  
New Users: Please make sure that you have logged on to a school computer and changed you password before trying to log on to show my homework. Go to www.showmyhomework.co.uk. Please use the Sign in with Office 365 option. When asked to sign in, use your email address and computer password. Select accept when asked.   Existing Users: Existing users of show my homework can do the same if they wish.   You can also access SMHW by going to the Painsley website -> Secure Areas -> Show my Homework.      
Skip to content